1,000 check-ins - Across 21 teams, nearly a thousand check-ins were completed during REA’s busiest operational period. This high level of engagement showed that the tool was quick, simple, and easy to use — even when workloads were at their peak.

Increased Psychological safety - By making wellbeing conversations a regular part of team routines, the Check-in Tool helped normalise open dialogue about pressure, stress, and support. Leaders reported feeling more confident raising wellbeing topics, and employees felt safer voicing how they were really doing. Over time, this built stronger trust, transparency, and a shared sense that “it’s okay to speak up.”

Positive leader feedback - Leaders appreciated how seamlessly the tool fit into existing team rhythms, particularly meetings and 1:1s. They highlighted the structured conversation starters as especially valuable, helping them confidently open up wellbeing discussions without overcomplicating the process.

Actionable insights - The Check-in Tool turned team sentiment into clear, visual insights. Through aggregated results and heat maps, People & Culture could quickly see where wellbeing was trending up, where pressure was building, and which teams needed extra support. Instead of waiting for quarterly surveys, the tool provided real-time visibility so P&C could spot issues early, compare across teams, and target support where it mattered most.